ck00 Responsible Gaming — Your safety is our priority
ck00 believes that entertainment is truly enjoyable only when it is managed and experienced mindfully. We are always here to help keep your gaming safe and healthy.
Why we value responsibility
ck00 is committed to creating a safe and enjoyable gaming environment for players in Bangladesh. Online gaming is a form of entertainment, but if it goes out of control it can have a negative impact on personal and family life.
We want you to always play thoughtfully — within a set budget, within a set time, and most importantly, for fun. ck00's responsible gaming policy is designed to help you maintain those boundaries.
On this page you will learn how to set deposit limits, use self-exclusion, recognise signs of problem gambling, and reach ck00's support team when needed.
Important Notice
ck00 is for those aged 21 and above only. Minors are strictly prohibited from creating an account or gaming on this platform. Age verification is an integral part of our platform.
Our tools for your protection
Deposit Limits
You decide how much you deposit each day, week, or month. Once a limit is set it takes effect immediately, and a waiting period applies if you wish to change it.
Self-Exclusion
If you feel you need a break, you can exclude yourself from the platform for a set period. While this feature is active you will not be able to log in, and no marketing messages will be sent to you.
Time-Out Feature
You can take a temporary break for any duration from 1 day up to 6 weeks. During this period your account will be completely inactive.
Loss Limits
Set in advance the maximum amount you are willing to lose in a given period. Once that limit is reached, ck00 will automatically stop you from placing further bets.
Minor Protection
Age verification is mandatory to register on ck00. Only those aged 21 and above may create an account and play games. Use family safety software on your device to protect younger members of your household.
24/7 Support
If you run into any difficulty at any time, contact ck00's live chat. Our support team is available around the clock in both Bengali and English.
Signs of problem gambling
Stay aware of the following signs to protect yourself or a loved one. If more than one sign applies, it is worth seeking help.
- You are spending more than your budget on gambling and trying to hide it
- You keep placing bigger bets to try to recover money you have lost
- You have tried to stop playing but cannot, and you feel restless
- You are neglecting family or social responsibilities to spend time gambling
- You are taking on debt or diverting money meant for essential expenses to gamble
- You are using gambling to relieve stress, anxiety, or depression
- You are lying to family and friends about how much you play
Ask yourself
Ask yourself the following questions regularly to assess your gaming habits.
- Am I betting more than I can afford?
- Am I playing for entertainment, or hoping to earn money?
- When I play, is there nothing else on my mind?
- Do I fall apart or get angry when I lose?
- Is my family worried about my gambling?
If the answer to any of the above questions is "yes", contact ck00's support team without delay.
How to use self-exclusion
The self-exclusion process on ck00 is straightforward and can be activated at any time. Follow the steps below.
Log In to Your Account
Go to the ck00 login page, sign in to your account, and navigate to the Settings menu.
Select the Responsible Gaming option
Inside Account Settings, go to the "Responsible Gaming" option.
Choose the duration of your self-exclusion
Short-term time-out or long-term exclusion — choose the duration that suits your needs.
Complete the confirmation
After verifying your identity, the exclusion will take effect immediately. No marketing messages will be sent during this period.
Get direct support
If you have difficulty setting up exclusion on your own, contact ck00's 24/7 live chat or email ([email protected]) — our team will help you.
Contact us for support
If you feel gambling is becoming a problem for you, do not try to deal with it alone. ck00's support team is always ready.
Live Chat Support
Available in Bengali and English, seven days a week, twenty-four hours a day.
Core principles of responsible gaming
For entertainment only
Gaming is not a livelihood. It is a form of fun — just like watching a film or playing sport.
Set your budget in advance
Decide how much you will spend before you start playing. When your budget runs out, end the session.
Keep a balance
Always give priority to family, work, and social life. Do not let gaming upset the balance of your life.
Drop the expectation of winning
Every game depends on chance. It is not realistic to expect to win every time.
FAQ — Responsible Gaming
Need help? ck00 is always here for you
Enjoy entertainment mindfully. If something feels wrong, contact us without delay or visit our Games & FAQ page.